Due to differences in fabric and cut sizing between styles of pants can vary which could be why the pants you purchased didn’t fit despite buying your usual size. We can assure you that we are not intentionally trying to sell a mislabeled or defective product. Hi Robert, thanks for reaching out! We’re sorry to hear that you felt unheard by our customer support department. I emailed PR's customer service and they straight away sent me a new pair, which arrived in a few days. The first time I bought the ADED shorts, they stagnated somewhere for months due to one of PR's courier partners. I have also had good experience with their customer service: overseas deliveries to me in South Africa often go missing or get delayed. I'm sorry to hear that many people have had issues with the build quality as I now own 4 pairs and have never experienced that. I read through some of the 1-star reviews on here before writing this. They're also very good looking (second priority to me) and I get many compliments on them. The comfort, many utilitarian pockets and zips keep me coming back. All of them deliver exactly what is promised: incredibly soft and stretchy material you can get a close (but not tight) cut that is stylish yet due to the stretchiness of the fabric, doesn't affect your range of motion or comfort at all. Have been convinced of the longevity of their build quality and so recently purchased the ADED shorts. Bought two more pairs (the All Day Every Day Pant and another Workday pair, different colour) on subsequent Black Friday sales. I bought my first pair (Workday Pant), experimentally, about 3 years ago. I can't see myself purchasing their items like shirt and jackets at those prices, but the pants are an absolute game-changer. Thus I decided to invest, for pants only. For me, shirts and jackets don't need to fit amazingly for comfort, but pants that are too tight or stiff have always made me irritable, claustrophobic or self-conscious. They are indeed pricey (especially when you include import duties and convert from USD to local currency in South Africa, where I live) but I see them as a long term investment for my wardrobe and quality of life. It does not store any personal data.I have bought 4 pairs of Public Rec (PR) pants. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly.
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